Retail Industries

Retail is the process of selling consumer goods and/or services to customers through multiple channels of distribution to earn a profit.

Retail Industry

A world of global and regional mega-mergers, retailers are seeking to compete by reducing costs while improving the net return on assets. Some achieve growth by diversifying store offerings or experimenting with new store formats. To keep pace in this hyper-competitive market, a global supply chain enabling international “made to order” processes combined with accurate demand forecasting is a must. Complete visibility and control of the supply and demand chains have become essential.

Microtelesoft leverages its considerable expertise in Enterprise Information Management, Enterprise Solutions, custom application development and business process outsourcing to optimize all aspects of the retail value chain.

Microtelesoft end-to-end approach focuses on processes supporting a retailer's business ecosystem supplier negotiations, merchandise, inventory management, logistics, store operations and invoice payments.

Our offerings in Customer Focus include

  • Business process modeling
  • Web based training programs
  • Contact center consulting, CRM, CTI
  • Product leverage services
  • Customer analytics
  • E-Business services
  • Supply chain measurement, visibility and optimization
  • Customer campaigns, managed loyalty programs
Microtelesoft approach is to take your project, and break it up into modules to quickly decide on your exact requirements. We will then build a quote, and a project plan after the work is agreed on.